Support Centre
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Accepting Payments
Accepting Payments
Account Services
Disputes
Fraud
Purchase
Refunds
Reports and History
Settings
Security
MOTO
Account Settings
Access Management
Reporting
Settings
Terminals & Sites
Users
Deposits and Settlement
Account Authority
Freezes and Partial Settlements
Reports and History
Timing
Fees and Pricing
Getting Started with Zeller
Account Set-Up
Business Information
FAQ
Identity Verification
Support
Orders and Returns
Shipping
Warranty
Returns
Zeller Mastercard
Card Control
Zeller Terminal
Consumables
Security
Set-Up
Troubleshooting
Settings
Zeller Transaction Account
Account Details
Transfers
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Support Centre
Accepting Payments
Accepting Payments
Account Services
Disputes
Fraud
Purchase
Refunds
Reports and History
Settings
Security
MOTO
Account Settings
Access Management
Reporting
Settings
Terminals & Sites
Users
Deposits and Settlement
Account Authority
Freezes and Partial Settlements
Reports and History
Timing
Fees and Pricing
Getting Started with Zeller
Account Set-Up
Business Information
FAQ
Identity Verification
Support
Orders and Returns
Shipping
Warranty
Returns
Zeller Mastercard
Card Control
Zeller Terminal
Consumables
Security
Set-Up
Troubleshooting
Settings
Zeller Transaction Account
Account Details
Transfers
Accepting Payments
How to accept payments on your Zeller Terminal.
Account Services
My account is frozen, what should I expect next?
Disputes
What is a chargeback?
How do chargebacks affect my deposit?
Fraud
What is fraud, and how can it affect my business?
Purchase
How do I process a contact/chip transaction?
How do I process a contactless transaction?
How do I take a magnetic stripe transaction?
Can I take a pre-authorised payment?
How do I accept payments on Zeller Terminal?
See more
Refunds
How do I refund a customer?
Can I refund a transaction on to a different card?
How do I know if a refund to my customer has been processed?
Reports and History
Why are some transactions duplicated on bank statements?
Where do I see my sales transaction history?
How do I export my transaction history?
Settings
How do I enable a percentage surcharge?
How will my transactions appear on customer bank statements?
How do I enable a surcharge to recover my fees?
How do I enable tipping capability?
What's the difference between a percentage or total fee surcharge?
See more
Security
How can I check if Zeller services are down?
How are payments secured?
MOTO
How do I enable MOTO payments on my account?
How do I process a MOTO payment?
What are the fees for processing MOTO payments?
Best practice for accepting MOTO payments
