Support Centre
www.myzeller.com
Accepting Payments
Accepting Payments
Account Services
Disputes
Fraud
Purchase
Refunds
Reports and History
Settings
Security
MOTO
Zeller Invoices
Account Settings
Access Management
Reporting
Settings
Terminals & Sites
Users
Upgraded Account
Settlements
Account Authority
Freezes and Partial Settlements
Reports and History
Timing
Fees and Pricing
Getting Started with Zeller
Account Set-Up
Business Information
FAQ
Identity Verification
Support
Zeller App
Integrations
Xero
Orders and Returns
Shipping
Warranty
Returns
Zeller Debit Card
Card Control
Chargeback
Reports and History
Payments
Zeller Mastercard
Zeller Terminal
Consumables
Point of Sale
Security
Set-Up
Settings
Reporting
Troubleshooting
Zeller Transaction Account
Account Details
Transfers
Xero
Upgraded Account
Zeller Tools
Contact Directory
Back to home
Support Centre
Accepting Payments
Accepting Payments
Account Services
Disputes
Fraud
Purchase
Refunds
Reports and History
Settings
Security
MOTO
Zeller Invoices
Account Settings
Access Management
Reporting
Settings
Terminals & Sites
Users
Upgraded Account
Settlements
Account Authority
Freezes and Partial Settlements
Reports and History
Timing
Fees and Pricing
Getting Started with Zeller
Account Set-Up
Business Information
FAQ
Identity Verification
Support
Zeller App
Integrations
Xero
Orders and Returns
Shipping
Warranty
Returns
Zeller Debit Card
Card Control
Chargeback
Reports and History
Payments
Zeller Mastercard
Zeller Terminal
Consumables
Point of Sale
Security
Set-Up
Settings
Reporting
Troubleshooting
Zeller Transaction Account
Account Details
Transfers
Xero
Upgraded Account
Zeller Tools
Contact Directory
Accepting Payments
How to accept payments on your Zeller Terminal.
Account Services
My account is frozen, what should I expect next?
Disputes
What is a chargeback?
How do chargebacks affect my settlement?
Fraud
What is fraud, and how can it affect my business?
Purchase
How do I accept BasicCard on Zeller Terminal?
How do I process a contact/chip transaction?
How do I process a contactless transaction?
How do I take a magnetic stripe transaction?
Can I take a pre-authorised payment?
How do I accept payments on Zeller Terminal?
See more
Refunds
How do I refund payments online?
How do I process a refund on Zeller Terminal?
Can I refund a transaction on to a different card?
How do I know if a refund to my customer has been processed?
Reports and History
How do I add notes to my transactions?
How do I view reports for a specific time range?
How do I view transactions for a specific time range?
Why are some transactions duplicated on bank statements?
Where can I view my sales transaction history?
How do I export my transaction history?
See more
Settings
How will my transactions appear on customer bank statements?
How do I enable a percentage surcharge?
How do I enable a surcharge to recover my fees?
How do I enable tipping capability?
What's the difference between a percentage or total fee surcharge?
See more
Security
How can I check if Zeller services are down?
How are payments secured?
MOTO
How do I enable MOTO payments on my account?
How do I process a MOTO payment?
What are the fees for processing MOTO payments?
Best practice for accepting MOTO payments
Zeller Invoices
How do I create an invoice with Zeller?
How do I update my invoice settings?
How do I receive settlements for invoices?
What actions can I take with my invoice?
How do I configure reminders for invoice payments?
See more
