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www.myzeller.com
www.myzeller.com
Welcome to the Zeller Support Centre
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AU Support Centre
Accepting Payments
Accepting Payments
How to accept payments on your Zeller Terminal.
Purchase
How do I process a chip transaction?
How do I process a contactless transaction?
How do I process a magnetic stripe transaction?
Can I process a pre-authorised payment?
How do I accept payments on Zeller Terminal 1?
How do I accept BasicCard on Zeller Terminal?
Accept AfterPay on Zeller Terminal
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MOTO
How do I process a MOTO payment?
What are the MOTO transaction fees?
Best practice for accepting MOTO payments
How do I enable MOTO payments for Zeller Terminal?
Refunds
How can I confirm a refund has been processed?
How do I enable a refund PIN?
Can I refund to a different card?
How do I refund payments online?
How do I process a refund on Zeller Terminal?
Reports and History
How do I export my sales transaction history?
How do I send Digital Receipts?
How do I add notes to my transactions?
How do I view and filter my sales transaction history?
How do I view reports for a specific time range?
Settings
How do I enable a surcharge to recover my fees?
How will transactions appear on customer bank statements?
How do I enable tipping capability?
Understanding percentage and total fee surcharges
How do I enable a percentage surcharge?
Security
How can I check Zeller's service status?
How are Zeller payments secured?
Understanding 3D Secure
Split Payments
How do I enable Split Payments?
How do I process Split Payments on Zeller Terminal?
How do I cancel a Split Payment transaction?
How do Split Payments appear in my transaction history?
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