How do I add notes to my transactions?

Add notes from your Zeller Terminal or the Transactions section of your Zeller Dashboard.

Notes offer a convenient way to record extra details alongside your accepted payments on Zeller Terminal, such as customer information or reference numbers.

To add a note at the time of payment, use the confirmation screen after processing the transaction.

To attach a note to a completed transaction from your Zeller Terminal:

  1. Tap Transactions from the navigation menu.
  2. Search for or select the relevant transaction.
  3. Tap Add a note.
  4. Enter your note, then tap Save.

To add a note from your Zeller Dashboard:

  1. Go to Payments > Transactions.
  2. Find and select the transaction; a summary will display on the right.
  3. Click Add next to Transaction Notes.
  4. Type your note and click Save.

Notes will appear immediately and can be updated at any time. Each note can be up to 1,000 characters.

If you encounter any issues adding notes to your transactions, please contact our Support team.