How do I accept payments on Zeller Terminal 1?

Accept contactless, chip, magstripe, and MOTO payments using Zeller Terminal 1

A processing fee of 1.4% applies to all approved tapped, dipped, or swiped transactions, while MOTO transactions incur a 1.7% fee.

The minimum charge per transaction is $1.00. The maximum is $50,000 for card-present transactions and $25,000 for MOTO transactions.

Accept Contactless Payments 

1. Select Payments from the navigation menu.
2. Enter the amount you wish to charge your customer. 
3. Tap Charge.
4. Advise your customer to tap their card over the NFC icon at the rear of the Zeller Terminal. 

After the payment is approved, you have the option to add a note and provide the customer with either a printed or digital receipt. If a receipt is not needed, simply select New Sale to continue.

Accept Chip Payments

1. Select Payments from the navigation menu.
2. Enter in the amount you wish to charge your customer.
3. Tap Charge.
4. Advise your customer to insert their card at the bottom of the Zeller Terminal. 
5. If the card supports the EFTPOS debit network, the customer will be presented with an account selection list on the touchscreen which has the following choices:
   1. Savings
   2. Cheque
   3. Credit (if applicable on card)
6. Once selected, advise your customer to complete the transaction by entering their PIN.

After the payment is approved, you have the option to add a note and provide the customer with either a printed or digital receipt. If a receipt is not needed, simply select New Sale to continue.

Accept Swiped Payments

There are cases where a card presented by your customer is without a chip, or if the chip is broken, the Zeller Terminal will prompt you to swipe the card. 

1. Select Payments from the navigation menu.
2. Enter in the amount you wish to charge your customer. 
3. Tap Charge.
4. Advise your customer to swipe their card with the stripe facing inwards.
5. If the card supports the EFTPOS debit network, the customer will be presented with an account selection list on the touchscreen which has the following choices:
   1. Savings
   2. Cheque
   3. Credit (if applicable on card)
6. Once selected, advise your customer to complete the transaction by entering their PIN.

After the payment is approved, you have the option to add a note and provide the customer with either a printed or digital receipt. If a receipt is not needed, simply select New Sale to continue.

Accept MOTO payments

1. Select Payments from the navigation menu.
2. Tap the MODE button on the top right-hand corner and select MOTO.
3. The screen will turn blue and proceed to enter the amount you wish to charge your customer on the keypad. 
4. Tap Manual Charge.
5. The Zeller Terminal will prompt you to enter the customer's card number, expiry date and CVC.
6. Tap Next. 
7. Tap Charge to complete the transaction. 

After the payment is approved, you have the option to add a note and provide the customer with either a printed or digital receipt. If a receipt is not needed, simply select New Sale to continue.

If you need additional support with card payment acceptance, please reach out to our Support team.