How do I update my Virtual Terminal settings?

Update your default settings for Virtual Terminal via your Zeller Dashboard.

Only Admin users have access to turn on and manage Virtual Terminal.. If you are a Manager and would like to modify Virtual Terminal for your site, please contact you Administrator.

To get started, login to your Zeller Dashboard:

  1. Go to Sites on the navigation menu.

  2. Locate the Site that you want to update.

  3. Select the Payments tab. 
  4. Scroll down and toggle on Virtual Terminal.
  5. Click Save. 

The site will now be visible from the Virtual Terminal site list.


If you’d like to turn Surcharging on for Virtual Terminal transactions: 

  1. Ensure Virtual Terminal is toggled on. 

  2. Toggle Virtual Terminal Surcharge on. 

  3. Select Surcharge total fees or Surcharge a percentage. See here for information on the difference between the surcharge options.

    1. If you select Surcharge a percentage, key in the required surcharge amount. It cannot exceed the Processing Fee.

  4. Click Save

Click here for steps on how to process payments using Virtual Terminal. 

If you require further assistance with enabling Virtual Terminal for your site, please get in touch with our Support team