What can each user access level do?

The access level of a user determines what they can see and action across Zeller Dashboard, Zeller App and Zeller Terminal. Team members do not need to be created as users within Zeller as they can use the terminal without a login. You can also distribute Site and Refund PINs to team members as necessary. 

For admins and managers, the type of actions they can complete are outlined in the table below. 

 

Admin

Manager

Payments

View transactions and details

Yes

Yes 

For sites they have access to 

Send a receipt

Yes

Yes

Process a refund via the Zeller Dashboard

Yes

Yes

Review settlements

Yes

No

Change settlement account

Yes

No

Process Virtual Terminal payments

Yes

Yes 

For sites they have access to

Send and cancel payment links

Yes

Yes 

For sites they have access to

View Reports

Yes

Yes 

For sites they have access to

Create Sites

Yes

No

Change Site Settings

Yes

Yes 

For sites they have access to

Assign a user to a site

Yes

No

View devices and modify settings

Yes

Yes 

For sites they have access to

Create, edit and view Items 

Yes

Yes 

Provided they have access to Invoices

View, cancel and modify SIM cards

Yes

Yes

Accounts

Create, view and edit Accounts 

Yes

No

Transfer funds 

Yes

No

Cards

Create, activate, assign and view a list of all Debit cards 

Yes

No

Activate and view assigned Debit card

Yes

Yes

View Debit card transactions 

Yes

Yes 

For their assigned card/s

Create, activate, assign and view a list of all Corporate cards 

Yes

No

Edit spend controls on Corporate cards

Yes

No

Activate and view assigned Corporate card

Yes

Yes

View Corporate card transactions 

Yes

Yes 

For their assigned card/s

Invoices

Create, send and view Invoices

Yes

Yes

Provided they have been granted access 

Contacts

View, edit and add contacts 

Yes

Yes

Settings

View, add, edit and remove users

Yes

No

View and edit profile settings

Yes

Yes

Upload documents

Yes

No

View fees & pricing 

Yes

Yes

View, add and edit connections

Yes

No

If you need more information about user access levels, please get in touch with our Support team.