How do I process a magnetic stripe transaction?

Enter the amount on the keypad, tap Charge, and ask your customer to swipe their card.

Although magstripe transactions are still supported, they have become less common as most cards issued in Australia and internationally now feature chips for tap or insert payments.

In instances where a customer presents a card without a chip, or if the chip is damaged, the Zeller Terminal will prompt you to process the payment by swiping the card.

After signing in to your Zeller Terminal:

  1. Select Payments from the navigation menu.
  2. Enter the amount to be charged to your customer.
  3. Tap Charge.
  4. Advise your customer to swipe their card.
  5. If the card is compatible with the EFTPOS debit network, the terminal will display an account selection menu on the touchscreen with the following options:
    1. Savings
    2. Cheque
    3. Credit (if applicable on card)
  6. Once selected, advise your customer to complete the transaction by entering their PIN.

After the payment is approved, you may provide the customer with a printed or digital receipt. If a receipt is not required, select New Sale to begin the next transaction. 

For assistance with magstripe transactions, please contact our Support team.