How do I process a contact/chip transaction?

Type the amount into the keypad, tap Charge and ask your customer to insert their card.

It's easy to take a contact/chip payment on a Zeller Terminal. 

Once you're logged into your Zeller Terminal, simply:

  1. Select Payments from the navigation menu.
  2. Enter in the amount you wish to charge your customer.
  3. Tap Charge.
  4. Advise your customer to insert their card. 
  5. If the card supports the EFTPOS debit network, the customer will be presented with an account selection list on the touchscreen which has the following choices:
    1. Savings
    2. Cheque
    3. Credit (if applicable on card)
  6. Once selected, advise your customer to complete the transaction by entering their PIN.

Once the payment is approved, you can then choose to issue your customer a printed or digital receipt. Tap New Sale if this is not required. 

If you have any queries regarding accepting chip transactions, please contact our Support team