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How do I enable a refund PIN?
Add an additional layer of security to your refunds with a secure PIN.
Reduce the likelihood of any accidental or unauthorised refunds on your Zeller Terminal or Zeller Dashboard by setting up a unique PIN via your Site settings.
This PIN can be shared with trusted individuals within your business to ensure your refunds are processed securely.
To setup a PIN for refunds, login to your Zeller Dashboard.
- Go to Payments > Sites.
- Select your site.
- Click on the Payments tab.
- Scroll down and toggle on Use Refund PIN.
- Enter a 4-digit PIN and click Save.
The PIN will need to be entered for any full or partial refunds attempted.
Please note: This PIN is separate to your Site PIN.
If you have any questions about processing refunds with Zeller, please get in touch with our Support team.